| All you need is a PC with Windows, the Microsoft Internet Explorer (browser) and an Internet connection. Note: The online computer training is designed to work only with Internet Explorer. |
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| Requirements: |
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| What You will Learn |
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| This OnlineTraining4u course explains how to support users and troubleshoot desktop applications on a Windows XP operating system. Courses in this OnlineTraining4u course cover configuring and troubleshooting both applications and connectivity, as well as resolving usability issues and configuring application security. |
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| The Operating System and Internet Explorer |
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- Customize the operating system, Internet Explorer, and Outlook Express
- Explorer, and email accounts
- Configure application compatibility settings
- Configure Internet Explorer security settings
- Create and configure email accounts
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| Office and Outlook Applications |
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- Install Office XP
- Troubleshoot Office XP installations
- Manage Outlook data
- Configure Office XP default settings and Office Proofing Tools
- Configure mail accounts in Outlook
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| Hardware and Network Connectivity |
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- Manage drivers
- Install local and network printers
- Troubleshoot hardware problems
- Understand Internet Connection Firewall
- Use ping and tracer to troubleshoot network problems
- Use ipconfig to resolve IP addressing issues
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| Application Security and Security Incidents |
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- Configure and troubleshoot NTFS and Share permissions
- Configure application security settings
- Protect against viruses
- Identify and respond to different types of security attacks
- Configure automatic updates
- Use Microsoft Baseline Security Analyzer
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| Practice Exams |
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- Practice for the Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System MCDST 70 272 exam
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| This www.onlinetraining4u.com course explains how to support users and troubleshoot desktop applications on a Windows XP operating system. Courses in this OnlineTraining4u course cover configuring and troubleshooting both applications and connectivity, as well as resolving usability issues and configuring application security. |
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